UnderDefense vs Arctic Wolf

UnderDefense is a managed security services firm offering 24/7 managed detection and response, managed SOC and SIEM, incident response, penetration testing and compliance services. Delivery is vendor-agnostic: the firm's MAXI platform layers alert triage, automation and reporting on top of a client's existing EDR and SIEM tools, and it operates co-managed SIEM on Elastic, Splunk, QRadar, LogRhythm and Sumo Logic. Founded in 2017, it is headquartered in New York and runs delivery teams from Jacksonville in the US, Krakow in Poland and Lviv in Ukraine. Its own site states 120 certified security engineers across three continents.

Pros

• Clutch lists UnderDefense at 4.9 out of 5 across 66 verified reviews, with a stated minimum project size of $5,000 and an hourly range of $50 to $99 (source: Clutch profile)
• The firm publishes an entry MDR rate of $11 per device per month on its own pricing page, which is more than most MSSPs disclose publicly
• MDR is designed to run on tools the client already owns rather than requiring replacement, with co-managed SIEM support named for five SIEM products (source: UnderDefense MDR services page)
• UnderDefense states it achieved SOC 2 Type I attestation on 25 November 2024, audited by Prescient Assurance (source: UnderDefense company news)

Things to check

Pricing: MDR published from $11 per device per month; Standard, Enhanced and Professional tiers are custom quoted and all MDR plans are sold as annual contracts. A free tier gives 14 days of platform access. Penetration testing engagements are stated at $5,000 to $30,000 depending on scope.

Arctic Wolf is a managed security operations platform that includes managed vulnerability management as part of its Concierge Security approach. Rather than providing a self-service vulnerability scanning tool, Arctic Wolf assigns dedicated security engineers (the Concierge Security Team) who configure, run, and interpret vulnerability scans on the customer's behalf, delivering prioritized remediation guidance. This managed approach targets organizations that lack in-house vulnerability management expertise and want a turnkey service rather than a platform they must operate themselves.

Pros

• Fully managed service eliminates need for in-house VM expertise
• Dedicated Concierge Security Team provides personalized guidance
• Combined with Arctic Wolf MDR for unified security operations
• Consistent scanning and reporting without internal staffing burden
• Business-context remediation recommendations reduce noise

Things to check

• Limited control over scanning configuration and scheduling
• Higher cost than self-managed tools for organizations with existing expertise
• Scanning depth depends on Arctic Wolf's tooling, not customer choice
• Less customizable than operating your own vulnerability management platform
• Dependency on Arctic Wolf team for scan changes and priority adjustments

Pricing: See the vendor site for current pricing.